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Smartphone Apps are Being Taken Over by Killer Bots

Smartphone apps have reigned over a long time and their reign seems to be coming to an end. Several apps and their functionalities can and are now being replaced by a single smart bot, utilizing an artificial intelligence platform. Today, Apple has over 2 million apps and Google play has more than that. However, they are not as efficient and effective as smartphones that use the messaging platform to interact with humans. Chatbots are currently, being referred to as artificially intelligent assistants, virtual agents or digital helpers. They virtually interact with human beings using their interactive interfaces and offer assistance on any subject or domain. They are far much better than smartphone apps and their use seems to be the end of apps. Here are some of the reasons why bots are replacing apps.

WorkInput

Smartphone applications used by people are limited to only 27 apps in reference to SILVIA out of the millions of applications in this case in the App Store. A lot of work input is put into place especially in the development of app updates. On the other hand, users are getting extremely tired of the large apps and their updates. Furthermore, apps may not be compatible with different devices, which is sometimes quite an inconvenience. Chatbots, however, can be accessed as they utilize an interactive interface that allows communication across all types of devices.

Messaging

Today, many people are using texting and messaging platforms more than posting. The traffic experienced on technological messaging platforms is increasing with each passing day. Chatbots so far have indicated to have the best messaging platforms. In addition, the platforms used in the development of artificially intelligent chatbots are already familiar unlike in an application where the user has to learn how to operate properly the app to maximize its usage.

Inteladesk depicts that chatbots are quite easy to use and information gained is credible and dependable. This is due to the continuous possibilities available in the development of artificially intelligent software. Chatbots can be fine tuned to provide essential information pertinent to any business entity and for individual purposes.

Popularity

Technological growth in reference to chatbots has and is increasingly advocated for by many large technological firms. These firms include Facebook, Google and Microsoft. These entities already have bots of their own providing the best user experiences and other firms as well. Apps have been popular in their use over a long time but since Facebook has bot creation process and framework, people are moving towards using chatbots for different purposes. Chatbots maintain relationships between business entities and their customers.

They are developed to ensure that customer’s have a smooth, delightful and satisfying user experience. They provide information pertaining to the products sold, customer queries, enquiries and schedule or illuminate the customer engagements with passing time. Trainline app is a smart app and the company that developed it is about to launch into chatbots and examining what they can do.

Complications

Centurysoft defines the complexity of developing a chatbot even though they work seamlessly and efficiently. Developing them incorporates complex coding processes i.e. artificial intelligence and procedures than in the development of an application. This means that chatbots may be limited in terms human emotions and other human characteristics that cannot be coded. Chatbots are fed with information, assimilate the information, interpret it and use for the specific purpose it is designed.

Benefits of Bots over Apps

Bots are smart, easy to develop and install, easy to use and update seamlessly. While in use in a business entity, chatbots add value for customers. In addition, many business firms today deal with huge amounts of data that only a chatbot can be able to analyze and assimilate. Furthermore, artificial intelligence interface makes them faster, gives them the ability to learn and give better responses in reference to the current situation. They are however, not yet able to conduct complicated human processes, but their seamless way of conducting various actions and integrating personnel support ensure customer satisfaction.

Conclusion

It is true that very soon, bots will outsmart and outgrow the smartphone apps by far. Development and technological advancements in artificial intelligence and virtually interactive interfaces is growing. Furthermore, the advancement is being led towards ensuring that chatbots have a bit of human touch in them i.e. they can learn, use information acquired and provide human like responses even for complicated processes. Bots are useful in ensuring management of customer relations and overseeing customer or user experience in a business entity.